Shipping Policy

Effective Date: July 22, 2026

Thank you for shopping with Signal House. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will begin processing on the next business day.

During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you via email.

Shipping Times

Estimated delivery times:

• United States: 5–12 business days

• Canada: 7–15 business days

• International: 10–20 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather, customs processing, or other factors outside our control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, Signal House may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Tracking information may take 24–48 hours to update after the shipping label has been created.

Multiple Shipments

To provide you with the best selection of products, some items may ship from different fulfillment partners.

If your order contains multiple items, they may arrive in separate packages and on different dates. You will receive tracking information for each shipment when available.

Incorrect Shipping Information

Please verify your shipping address before completing your purchase.

Signal House is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided during checkout.

If you notice an error, contact us as soon as possible. While we will do our best to help, we cannot guarantee changes once an order has entered processing.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact our support team.

We will work with the shipping carrier and our fulfillment partners to resolve the issue as quickly as possible.

International Orders

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities unless otherwise stated at checkout.

Shipping Restrictions

Some products may not be available for delivery to certain countries or regions due to shipping restrictions or local regulations.

If this affects your order, we will contact you promptly.

Questions?

If you have any questions regarding your shipment or need assistance with an order, please contact the Signal House support team through our Contact Us page. We're happy to help and will respond as quickly as possible.